Custom AI Agents.
Your Workflows. Zero Toil.
Build and deploy AI-powered agents that automate the repetitive work your team shouldn't be doing — across network operations, infrastructure management, and any knowledge-intensive workflow.
Interactive Agents
- Respond on demand
- Run compliance checks, query inventory, and generate audit reports via natural language
- Ideal for ad-hoc investigations and tasks requiring human judgment
Background Agents
- Run autonomously in response to triggers — monitoring metrics, correlating events, and detecting policy violations
- Via ServiceNow, Zendesk, and Slack, they update stakeholders and obtain approvals before acting on sensitive tasks
Your Team Is Drowning in Toil
Toil is manual, repetitive, automatable work that scales with growth. The industry target: keep it below 50% of engineering time. Most teams aren't close — and as complexity grows, toil delays projects and burns out engineers. AI Agents encode expertise into repeatable workflows that run in seconds, not hours — fundamentally transforming how operational work gets done:
Compliance & Audits
- Automated posture checks: audit reports that once took a full shift now run from a single prompt
- Evidence collection: automated gathering and policy verification
Proactive Monitoring
- Anomaly detection: background agents detect issues and correlate events
- Early surfacing: problems caught before tickets are filed — reducing noise
More Capabilities
Operational Acceleration
Interface checks, firmware validation, and troubleshooting that once required multiple dashboards now happen through conversational queries.
Knowledge on Demand
Query any knowledge base in natural language. Agents instantly synthesize runbooks, vendor docs, wikis, and past incidents.
Self-Service for Internal Customers
Empower NOC staff, help desk teams, and app owners to self-serve through agents — freeing senior engineers for architecture and complex work.
Pre-Built Agents Ready to Deploy
Start fast with production-ready agents built by network operations experts. Each agent addresses a specific operational challenge and can be customized to your environment within days, not months.
Compliance & Security Agent
- Continuous posture validation against security frameworks.
- Generates audit-ready reports, identifies drift from baseline configurations, and flags policy violations before they become incidents.
Troubleshooting Agent
- Root cause analysis across multi-vendor environments.
- Correlates symptoms, queries relevant data sources, and suggests remediation steps based on similar past incidents and vendor best practices.
Change Validation Agent
- Pre-flight checks and post-change verification automated.
- Reviews proposed configurations for conflicts, validates syntax, simulates impact, and confirms successful deployment with rollback recommendations if needed.
Capacity Planning Agent
- Forecast resource utilization and identify bottlenecks before they impact performance.
- Analyzes historical trends, growth patterns, and business projections to recommend infrastructure investments with data-driven confidence.
Documentation Agent
- Auto-generates and maintains network documentation from live state.
- Creates topology diagrams, updates runbooks, and keeps configuration records current without manual effort. Your documentation stays in sync with reality.
Inventory Management Agent
- Reconcile devices, licenses, and assets across multiple systems of record.
- Identifies discrepancies between CMDBs, monitoring tools, and controllers. Flags unlicensed devices, approaching EOL/EOS dates, and support contract gaps.
Autonomous Operations That Never Sleep
Agents that never sleep. They continuously monitor syslog events, metrics, and topology changes. When failure patterns or violations emerge, they provide diagnostic context, probable root cause, and recommended actions.
Alerts go where your team works. Auto-create tickets in ServiceNow or Zendesk with context attached, send intelligent Slack notifications, and escalate only when human judgment is needed.
Background agents learn your environment — normal patterns, seasonal variations, and change windows — dramatically reducing false positives and catching real issues faster.
Start Here:
Environment Discovery Agent
Before automating workflows, you need to understand what you have. The Discovery Agent is designed to run first — mapping your environment so every agent that follows has clean, accurate context.
Compare Inventory
Cross-reference devices, configurations, and management platforms to build a unified, accurate asset map.
Identify Tool Overlaps
Surface redundant monitoring, alerting, and management tools — so your team consolidates before automating.
Assess Data Quality
Evaluate the completeness and consistency of your network data — and flag what needs attention before agents can operate reliably.
Prioritize Agent Opportunities
Recommend highest-ROI workflows for automation, based on toil volume, data readiness, and operational impact.
Access Approval Workflows
Control which users can access and deploy each agent through defined approval processes. Multi-stage authorization ensures sensitive operations require appropriate sign-off.
Role-Based Access Control
Assign granular permissions governing who can create, configure, or run agents and what data they can reach. Separation of duties enforced at the platform level.
Full Audit Trail
Every agent action, query, and recommendation is logged. Complete visibility into what agents did, when, and why — essential for compliance and forensic analysis.
Human-in-the-Loop via Connectors
Custom agents integrate with ServiceNow, Zendesk, Slack, and other collaboration tools to notify stakeholders, request feedback, and obtain approvals before proceeding with sensitive actions.
Build Your Own Agent
The NCP SDK puts agent development in your team's hands. Build custom workflows in Python and deploy to Network Copilot in minutes.
pip install ncp-sdkncp authenticatencp validate .ncp deploy my-agent.ncpBuild background agents, multi-agent workflows, and ITSM integrations with any API or MCP server. No black boxes. No vendor lock-in.
Don't want to build? Our engineers will — designing and deploying custom agents for your specific challenges.
Book a DemoSee It Working
AI Agents Are Running Today In Fortune 100 Networks. Three ways to get started — each one brings you closer to production value and demonstrates measurable operational impact.
Demo
See Network Copilot and AI Agents in action in our ONE AI Center — no commitment, no setup. Watch agents execute live workflows and deliver real-time results before investing any resources.
Proof of Concept
A focused NetOps use case built in our ONE AI Center. We prove your scenario — including custom agents and data schemas — typically free of charge, with baseline metrics validated before deployment.
Pilot
Network Copilot deployed in your environment. We connect data sources, install POC agents, and prepare your knowledge base — across on-premises, hybrid, or QuickStart models.
Ready to Eliminate Toil?
Your team spends too much time on repetitive work agents can handle. Every hour of toil is an hour not spent on innovation or problems that require real expertise. Network Copilot gives you that time back. Start with pre-built agents, add custom workflows, and scale at your own pace. The technology is proven. The results are measurable.